Privacy policy

Last updated: October 7, 2025

Nail Nest operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Nail Nest is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.

Depending on how you interact with Nail Nest and as permitted by law, we may collect or process the following types of personal information:

  • Contact details such as your name, billing address, shipping address, phone number, and email address

  • Financial information including payment method details, transaction confirmations, and other payment-related information

  • Account information such as username, password, preferences, and settings

  • Transaction information including items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

  • Communications including messages you send to customer support

  • Device information such as IP address, browser type, and device identifiers

  • Usage information related to how and when you use our Services

Sources of Personal Information

We may collect personal information from:

  • You directly when you create an account, place an order, contact us, or use our Services

  • Automatically through cookies and similar technologies when you browse our website

  • Our service providers who process data on our behalf

  • Partners or other third parties

How We Use Your Personal Information

We use your personal information for the following purposes:

To Provide and Improve Our Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, personalize your shopping experience, and improve our Services.

Marketing and Promotions

To send promotional emails, messages, or advertisements related to Nail Nest products and offers, including personalized recommendations.

Security and Fraud Prevention

To protect your account, process secure payments, prevent fraud, and maintain the safety of our Services.

Communication

To respond to inquiries, provide customer support, and maintain our relationship with you.

Legal Compliance

To comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights and users.

How We Share Personal Information

We may share your personal information:

  • With Shopify and trusted service providers (payment processors, shipping partners, analytics providers, and customer support services)

  • With marketing and advertising partners, in accordance with their privacy policies

  • When you request or consent to such sharing

  • With affiliates or within our business group

  • In connection with legal obligations, business transactions, or to protect our rights

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information to operate and improve the Services. Your data may be processed outside your country of residence.

Shopify may use information from your interactions with Nail Nest and other merchants to provide enhanced features. Shopify is responsible for processing such data. You can learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Links

Our Services may contain links to third-party websites. Nail Nest is not responsible for the privacy practices, security, or content of those sites. Any information you share on third-party platforms may be publicly visible.

Children’s Information

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

While we take reasonable steps to protect your information, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Request deletion of your data

  • Correct inaccurate information

  • Request data portability

  • Opt out of promotional communications

You may exercise these rights by contacting us. We may verify your identity before processing requests.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred and processed outside your country. Where required, we use approved legal safeguards for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Nail Nest
📧 Email: info@thenailnest.store
📞 Phone/WhatsApp: 03210003243